Terms of Service

Last updated: 28 July 2026

These Terms govern use of the InfiniteBridge websites, account console, API gateway, prepaid balance and support services provided by InfiniteBridge Tech Ltd (“InfiniteBridge”, “we”, “us”). By registering or using the service, you agree to these Terms.

1. Accounts

You must be legally able to contract and provide accurate information. You are responsible for your account, API keys, users and activity, and must promptly report suspected compromise.

2. Service

InfiniteBridge provides a metered gateway to third-party AI models. We are not affiliated with model providers unless expressly stated. Capabilities, limits, availability, regions and upstream terms may change. A listed model is not a guarantee of uninterrupted availability.

3. Balance, prices and taxes

4. Refunds and disputes

You may request a refund of unused purchased balance within 14 days after the relevant top-up by emailing support@infinitebridgetech.com. Completed usage, promotional credits, network fees, payment fees, conversion costs and other non-recoverable charges are not refundable. Refunds normally return to the original method. We may delay or decline where fraud, sanctions, identity, chargeback or legal review is required.

If a payment is reversed, disputed or charged back, we may deduct the amount and associated fees, suspend service or request repayment. Contact us before filing a dispute so we can investigate.

5. Acceptable use

You must not use the service for unlawful, fraudulent, deceptive, abusive, infringing or harmful activity; malware; credential theft; unauthorized surveillance; sexual exploitation; sanctions evasion; attacks; bypassing provider safeguards; or activity prohibited by an upstream provider. You must follow applicable laws and provider policies and safeguard your application.

6. Data and content

You retain rights in submitted content, subject to rights needed for us and upstream providers to process it. You are responsible for lawful authority to submit content. Do not submit regulated or highly sensitive data unless the route and agreement are suitable. See our Privacy Policy.

7. Suspension

We may rate-limit, suspend or terminate access for security, abuse, non-payment, chargebacks, legal compliance, upstream restrictions, material breach or risk to others. You may stop using the service and request closure, subject to record-retention duties.

8. Availability and output

The service is provided “as available”. Upstream outages, quotas, maintenance and policy changes may affect it. Without a separate written SLA, we do not guarantee uptime, latency, a particular model or error-free output. AI output may be inaccurate and must be reviewed before consequential use.

9. Liability

Nothing excludes liability that cannot lawfully be excluded. To the maximum extent permitted by law, we are not liable for indirect, incidental, consequential or lost-profit damages, loss of data, AI output or an upstream provider. Aggregate liability is limited to the amount paid to us during the three months before the claim event.

10. Changes and law

We may update these Terms for service, provider, legal or security changes. Material changes will be posted with a revised date. These Terms are governed by the laws of England and Wales and its courts have jurisdiction, subject to mandatory rights.

11. Contact

InfiniteBridge Tech Ltd, 128 City Road, London, EC1V 2NX, United Kingdom.
support@infinitebridgetech.com